IT Office Administrator

About Us

M&C Saatchi Group is a creative federation of companies who navigate, create and lead meaningful change for clients. Across five specialist divisions connected through people, culture, data, technology and creativity, M&C Saatchi Group aims to unlock new value for clients and leave a positive impact on the world.

M&C Saatchi Group’s work is informed by two core principles - Brutal Simplicity of Thought and Diversity of Thought. Together they guide how problem are solved and integrated specialist teams are built. Headquartered in London, M&C Saatchi Group have circa 2,500 employees globally of which 720 employees are UK based, and operations spanning 23 countries with major hubs in the UK, Europe, Middle East & Africa, Asia and Australia.

M&C Saatchi Group is entering a new era with new strategic priority - to work in a more connected way. Across all businesses within the UK Group and globally, M&C Saatchi Group seeks to optimise talent, infrastructure, systems and processes and leverage the benefits of being a global company with a collective vision. 

About The Role

We are hiring in our IT Team.

As our IT Office Administrator, you will be supporting the global IT team in managing our fantastic office and people in the heart of Soho.

You will work with all of the team across the IT Department, utilising the skills of various team members to achieve the necessary outcomes and helping build an engaging and efficient office service. 

Much of the role is working alongside internal stakeholders, so clear communication skills, attention to detail and experience working in a busy environment is a must.

• Manage the procurement for all software and systems licenses, this experience is crucial to the success of this role.
• Be the main point of contact for all office management needs working closely with the team and other departments
• Manage the ordering process for all software and licencing, IT equipment, peripherals, (quote requests, raising POs, invoice approvals and queries)
• Manage and maintain the IT software inventory and maintenance agreements of all IT assets
• Manage and maintain strong working relationships with suppliers, vendors team members, and any other departments across M&C Saatchi
• Co-ordinate appointments and meetings with key suppliers and vendors including service reviews, contract discussions and problem resolution
• Own the governance of the Chief Information Officer’s calendar ensuring meetings are set up and requests for meetings scheduled
• Assist with departmental and group projects
• Work closely with the IT management team in defining goals, tasks and resource requirements
• Assist with group and local IT projects to help the business move forwards, maintaining excellent communications with the IT Management team on all tasks and projects
• Follow processes to ensure that a high quality of service is provided to both internal and external customers
• Working with IT Management, negotiate with stakeholders to manage deadlines and expectations
• Effectively and accurately communicate relevant project information to the IT project team
• Keep senior IT Management and others informed about project status and issues
• Assisting the team with Starters and Leavers process, ensuring all relevant accounts and IT equipment is in place

About You

• Good communication, influencing and negotiating skills
• Solid relationship management and performance management skills
• Ability to motivate and direct team members
• Strong understanding of the organization’s goals and objectives
• Excellent written and verbal communication skills
• Excellent Microsoft Office Skills especially Excel
• Excellent customer service skills
• Ability to retain information quickly
• Ability to present ideas in user-friendly language to non-technical staff and end users
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a demanding environment
• Experience in working in a team-oriented, collaborative environment.
• Project Management and ITIL experience are desirable.

What we offer

For the right candidate, we will offer a competitive salary and elective bens package with options including private healthcare, dental, gym membership. Carnaby Card, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing 11: counselling, whilst our commitment to Diversity, Equity and Inclusion sees us offer learning opportunities around DE&I, targeted mentoring programmes and the opportunity to participate in a number of active Employee Led Networks and associated events. Finally, this role will have a vibrant development offer that sets it up for success.

The M&C Saatchi Group UK has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with an 18-month roadmap of business-wide activity across people, culture, industry and society. As part of this, M&C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.

Your information will be kept confidential according to General Data Protection Regulation (GDPR).