As a young business with a great track record of growth, Fluency is looking to truly launch and scale its presence in the US.

We’re looking for a commercially focused Director to work with our leadership team to better establish and develop the Fluency US location and offer. Ultimately, working with Fluency’s leadership group to grow a local team and a client base, and deliver the Fluency offer in and adjacent to the market.

The role will be based in New York, but we expect significant collaboration with our other US and Global offices, and readiness to travel as required. This role will report into the Fluency CEO based in London, UK.

ABOUT THE ROLE

To deliver against our growth vision, we are expanding our footprint in the US to access more clients and opportunities, faster. This is an incredible opportunity for a standout candidate who wants to be instrumental in helping to shape, differentiate and build an exciting and successful business.

The role comes with responsibilities to:

• Own the US business pipeline, capitalising on both a fast-growing market and on Fluency’s solid foundation in products, positioning, and client base. You should feel comfortable driving seven figure revenues in Year 1 with the support of a new business function at a business and divisional level - while fundamentally relying on your energy, networks, and skill. You will be ready and eager to scale revenues in year 2 and beyond.
• Lead the US team as we continue to grow, supporting the CEO and other senior leaders in the development of a global team structure that efficiently delivers profitable, first-class work to our brilliant clients. The role will enjoy a good degree of entrepreneurial independence day-to-day, with the support of senior Fluency leaders.
• Deliver against Fluency’s core proposition of helping client decision-makers deliver stronger outcomes, by connecting deeper insight and foresight to smarter actions - unlocking true commercial advantage at speed and scale through the fluent connection of diverse datasets with cutting-edge technology. 
• Contribute to the development of the Fluency proposition and its innovative products, and the role will take a position on M&C Saatchi’s US Board as Fluency helps shape the data agenda with the wider Group.

ABOUT YOU

To unlock this opportunity, you'll demonstrate:

• Entrepreneurial ability: You will approach this unique opportunity with fantastic energy and buy into Fluency’s philosophy to “Lead the way”. This means embracing ambiguity, taking strong initiative, anticipating change, tackling problems, encouraging innovation, and fostering great relationships.
• Natural networker: You enjoy and are excellent at networking internally and externally and are energized by building relationships and fostering them for business growth.
• Business Leader: You are comfortable with oversight of key client relationships, and owning the commercials for the US operation, including long-term revenue forecasting, proactive resource management and delivery of targets, and working with Global CEO on growth strategy.
• Business development hunger: You're an excellent advocate for Fluency, who works with Business Development and the CEO to on prospecting strategy - then leads in winning new business. You love to get under the skin of a client problem and communicates clearly how we can partner to solve, driven to truly connect with clients and understand how to leverage the full offer at Fluency.
• A strategic marketing mindset: You have intellectual rigor, and can command the respect of senior clients, with good understanding of the marketing discipline and industry, and a healthy respect for the value different disciplines bring. You easily engage clients in the bigger conversation about growth.
• True collaboration: You engage, inspire and positively disrupt their colleagues but also build deep, mutually productive relationships with the global team. You lives by the ‘all-in’ and ‘no egos’ mentality of our team.
• Deep curiosity: You aren't shy about dissecting briefs and opportunities to challenge how things could be done differently. Your curiosity is infectious and helps promote a sense of learning and desire to keep improving what we do.
• Solid practitioner: You will quickly understands the Fluency offer - and can put it to practice for clients. Advocating high quality of project delivery across your team through inspiration, education and the processes and brilliant basics of client servicing.
• Communication skills: First class communication skills in both written and spoken form, with effective outcomes, you'll be able to make advanced data and insight accessible to all.

What you bring (skills and experience)

This role is a fantastic opportunity to be part of an ambitious business, where there is endless opportunity.

Given the impact this role will have on Fluency, we’re looking for someone with a stellar mix of relevant experience and skills. Ideally, you'll have the following experiences and strengths:

• Background: significant experience of working in a marketing and communications data environment, and experience of the power and application of diverse data sources. Client-side experience also welcomed.
• Knowledge & Experience: Solid understanding of diverse data sources, tools, and methods, the generation of consumer and business strategic insight and foresight, and similar understanding of downstream effectiveness and ROI, alongside the ability to deliver outstanding quality of work - with proven cases to demonstrate this. A broader and intuitive understanding of the marketing services ecosystem, to enable collaboration with other marketing services.
• New business: A proven track record of winning and developing new and existing client work and an extensive network of warm client relationships
• Thinking: Ability to understand diverse brand & marketing challenges from strategic, commercial and
  creative perspectives, and calm under pressure and able to solve problems.
• Passion: A natural passion for brands, businesses, and consumer behavior.
• Curiosity: The ability to think laterally and innovatively about the best routes to powerful insights (beyond the obvious) and inspiring others to do the same
• Creativity: Experience with architecting the appropriate data/technology solution to solve a client’s challenge or
  respond to a brief, and a fantastic storyteller.
• Collaboration: A proven team player, driven by delivering results through collaboration rather than alone – and helping get the best out of people.
• Communication: Excellent communication, presentation and influencing skills
• Role Modelling: An authentic leader, you’re a force of energy and positivity - people want to work with you and for you. You inspire loyalty by being genuine and self-aware, and create a positive working environment for your talent.
• Education: Degree and further education in relevant field
• IT: Proficient in Microsoft Suite, especially PowerPoint

WHAT YOU'LL GET

We value our teams and are committed to their success! This role has a salary range of $200-$250K per annum a long with a competitive bonus scheme. We also offer a comprehensive employer subsidized benefits package which includes up to 100% coverage for the group medical, and subsidized coverage for dental and vision insurance, Health Savings Account, 401k retirement plan with annual company match, commuter benefits, generous paid time off and employee volunteer day to encourage social responsibility giving time to the non-profit, community service or charity of your choice.

APPLICATIONS CLOSE Thursday, 28th November. NO RECRUITERS

ABOUT FLUENCY

Fluency is an award-winning global data consultancy that helps brands make smarter, faster business decisions that help them deliver stronger outcomes. Fluency is the data consultancy arm of the M&C Saatchi Group. Combined with M&C Saatchi Group’s intellectual capital in brand, marketing, design and technology, Fluency specialises in delivering insight, foresight, and oversight solutions fuelled by high quality data, analytics, and cutting-edge tech. Our team of creative minds operate out of hubs in New York, London and Sydney. We have an incredible list of clients, including Amazon, NIKE, UK Government, GSK, Ashley, Signet, Ford, and many more for whom we deliver smart actionable outcomes that seamlessly integrate into their businesses.

Our capabilities tell only some of the story of innovation, Productisation, and solution-creation that has become synonymous with what it means to work at Fluency.

We specialise in Audiences, Experiences, Systems and Transformation, and Effectiveness, with a slew of data and technology capabilities and products to support our clients.

And our way of working differentiates us – at Fluency, we go all in. All in on passion, all in on collaboration, all in on impact. When you go all in at Fluency, you get the exposure, responsibility, and opportunities that will supercharge your personal and professional growth.

We’re also committed to an ethos of excellence – championing, challenging, and supporting one another to stretch and grow. No egos here, simply a diverse group of brilliant, creative people working together every day to create real impact for the world’s biggest brands.

ABOUT M&C SAATCHI GROUP

M&C Saatchi Group is a creative solutions company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M&C Saatchi Group’s two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems.

M&C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).

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