SENIOR ACCOUNT MANAGER
 

We are looking to hire a new Senior Account Manager to join our growing lifestyle team in Fabric.  You’ll be experienced across Consumer lifestyle PR, social and lifestyle big brands with a collaborative and creative mindset and an eye on culture. This is a great opportunity for someone who wants to flex their Consumer lifestyle PR experience whilst working across some truly exciting big brands.

ABOUT US

About M&C Saatchi Sport and Entertainment
This year marks twenty years of M&C Saatchi Sport and Entertainment - THE passions agency. For two decades the agency has been connecting brands to consumers through the things people love, making them culturally relevant through passions.

The agency’s clients include, adidas, Amstel, Ballantine’s, Barclaycard, Barclays, Dreams, Google, Heineken, Howden, Jameson, Kia, Lego, Lynx, Malibu, Red Bull, Virgin Media O2 and WHOOP.

With offices in London, Amsterdam, Berlin, Sydney, New York and Johannesburg, the team deliver the agency’s core disciplines across sport, entertainment and lifestyle, including sponsorship consultancy, rights amplification, PR, branded content creation & experiential production.

The passions agency sits within the M&C Saatchi Group. Beyond this, the M&C Saatchi global network spans 23 countries with major hubs in the UK, Europe, Middle East & Africa, Asia and Australia

At M&C Saatchi Fabric

M&C Saatchi Fabric are a creative comms agency working with some of the world’s biggest brands, developing campaigns that are at the cutting edge of culture.  Clients include adidas, The LEGO Group, Lynx and Bowers & Wilkins. 

About The Role

As a Senior Account Manager on the FABRIC team, you are responsible for the efficient day-to-day management of your accounts. You are the central component in the team, ensuring the smooth running of all campaigns and you display strong skills in both managing up to ADs and down to AEs.

You are responsible for driving your accounts forward and you are always one step ahead, managing the overall workload ensuring all deliverables are completed on time and to a high standard. You demonstrate a clear passion for the entertainment industry.

About You

• Broad awareness of cultural trends and knowledge across youth culture, hype, music, consumer lifestyle and fitness as well as an interest in and knowledge of those areas.
• Apply cultural insights and research to shape and inform work and creative and strategic output.
• A network of high-level relationships with key media spanning consumer lifestyle, hype, music and news (both UK and global). Luxury and consumer tech media an advantage.
• Strong network of KOLs (Influencers, Talent and Creator contacts), and an ear to the ground on new and emerging voices/platforms.
• Ensure that accounts are run as smoothly as possible.
• Day-to-day contact with your clients.
• Being the central ‘cog’ in your team to ensure actions are identified and completed in a timely manner.
• Ensure that the client always feels they are getting the best, most professional service possible.
• Provide informed counsel to clients.
• Viewed by clients and peers as a trusted member of the team.
• Trusted by clients and AD’s for the day-to-day running of your accounts.
• Display a strong sense of accountability and ownership.
• Display confidence and ability to offer client counsel.
• Able to manage client relationships effectively.
• Show fuller development of the skills outlined in this document.
• A team leader, motivating and ‘managing’ the junior team (AM, SAE, AE).
• Self-motivation to see and plan for the opportunities / work coming up.
• Ability to fully grasp issues / problems on the business and form an opinion/offer a solution.

What You'll Bring:

Can Do Attitude:

• Positive, proactive and solutions driven – always thinking one step ahead.
• Responsibility and accountability on accounts - take ownership and are accountable for day to day operations.

PR & Marketing:

• Complete understanding of the role of PR, influencer sponsorship and marketing and how it shapes our deliverables.
• Understanding of how to interrogate and answer a brief creatively and how to position and articulate ideas to the client with clear strategic thinking.

Media Management:

• Have strong knowledge of media, especially in relation to the specific needs of your client.
• Build quality relationships with key media across all relevant clients.
• Manage and drive rich editorial opportunities including exclusives, interviews and features.
• Continually monitor media for all client coverage and articles of interest.
• Aware of all coverage from initial sell in to delivery and oversee the reporting process.

Initiative and Problem Solving:

• The ability to both identify and solve problems before your AD’s or clients do (when highlighting a problem always have a view of what a solution might be).
• Thinking ahead and have your clients and brands front of mind.
• Be proactive in spotting opportunities.

Relationships:

• Display strong working relationships with your team and clients, both in terms of rapport and respect. The client should trust your opinion and counsel.

Presentation Skills:

• Strong document and presentation writing skills.
• Developing your physical presentation skills and building confidence in competently talking clients though a document or pitching an idea.
• Communicate clearly and concisely both verbally and in writing throughout internal and client facing comms.

Social and Digital media:

• Demonstrate understanding of social media platforms and the digital landscape.
• Develop an understanding of emerging technology and its potential use in marketing.
• Monitor both client and competitor channels on a regular basis.
• Provide strategic counsel to the client based on their social objectives.
• Manage the reporting process, including drawing key insights to inform strategic recommendations.
• Experience of influencer management

Experiential:

• Work to ensure that campaign activations are delivered on time and within budget, flagging early any issues or concerns to ADs.
• Plan, organise and manage events, including co-ordinating: venues, invitations, guest lists, press materials, managing suppliers etc.

Budgets and Reports:

• Oversee status reports and ensure that they are delivered to the client on time.
• Responsible for ensuring that budgets are correct and are being effectively managed.

Management of AEs:

• Keep all members of the team up-to-date with account work and ensure that regular internal status meetings are arranged, keeping your AD’s informed.
• Give clear guidance and constant feedback to your AE’s - lead by example.

You’ll also have the following:

Bags of initiative - a problem solver

Great presentation skills – creative story teller

Social and digital media knowledge

Experiential/events experience

Budgets and reporting experience

Line management experience and be a collaborative team player and relationship builder

WHAT WE VALUE MOST:

OUR VALUES

Excellence – We have high standards. It’s not about perfection but striving for the best. Going the extra mile(s) to achieve culture defining work.

Progressiveness – We are in tune with the ever-evolving passions landscape. We always work with integrity and authentically.

Collaboration – We focus on the collective rather than the individual. We bring brilliant minds together to interrogate work, finding unconventional and creatively rich storytelling.

Resilience – We work fast and furiously, responding to the cadence of culture, staying ahead of the curve. We trust our guts. We’re passionate not precious. We’re critical thinkers.

Curiosity – We make no assumption and challenge convention.

WHAT WE OFFER:

We offer a competitive salary and benefits package which includes private healthcare, private dental, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing including subsided gym membership, ‘inclusive bank holidays’, Mental Health First Aiders, Cycle to Work Scheme, HealthHero , Mentoring Collective, to name a few.

Our learning and development initiatives run throughout the year offering you the chance to upskill and develop you career in a supportive environment.

Whilst our commitment to Diversity, Equity and Inclusion sees us offer learning opportunities around DE&I, targeted mentoring programmes and the opportunity to participate in a number of active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success.

M&C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).

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