About Re

Re works at the intersection of brand and experience design. We create brands that connect with culture, customers and colleagues. We help brands do this by combining data science, design thinking and creative magic.

The opportunity

The Group Strategy Director will lead the integration of brand and customer experience strategy (BX & CX). You must bring deep expertise in building brands, from brand architecture and positioning to identity creation, while also advancing customer experience capability. 

As a senior client-facing leader, you will shape seamless, impactful experiences that connect brand and customer journeys, driving measurable business impact. The role requires building strong client partnerships, guiding a high-performing team, and elevating strategic thinking and execution across M+C Saatchi. 

A snapshot of what you'll do

• Elevate the quality of brand and customer experience strategic thinking and creative solutions across the team, ensuring best-in-class delivery for all clients.
• Embed cutting-edge tools, methodologies, and frameworks to unlock new customer value across group projects.
• Partner with clients to create actionable strategies that align brand purpose with customer needs, driving measurable business outcomes
• Lead, mentor, and support the Strategy team, fostering a collaborative and inclusive culture.
• Facilitate seamless integration of brand and CX capabilities across strategy, creative, design, social, data, and brand teams.
• Act as a trusted adviser to key client stakeholders, delivering compelling narratives and solutions that align with their objectives.
• Identify and unlock revenue opportunities by expanding brand and CX capabilities within existing client relationships.
• Support the Managing Directors in pitching and winning new business opportunities for the Group.
• Represent the Group’s vision for integrated brand and CX strategy in external forums and industry events.
• Plus much more!

Your ideal experience

• 10+ years’ experience in brand and CX strategy leadership roles
• Proven ability to craft and oversee multi-channel customer engagement programs, journey mapping, and lifecycle management strategies.
• Experience leading cross-functional teams in integrated communications and consulting environments.
• Strong track record of client-facing leadership, with the ability to deliver compelling narratives and drive strategic conversations
• Demonstrable success in growing client accounts and driving revenue opportunities.
• Marketing, business, or related degree/diploma preferred.

M+C Saatchi Group Ambitions

At M+C Saatchi Group, our ambition is to create and curate Cultural Power for our clients. We do this by connecting specialist expertise, powered by creativity, data and technology, to help build famous brands, solve the most complex business and societal challenges.

Cultural Power needs diversity of thinking, we are committed to fostering a diverse and inclusive workplace. We strongly encourage applications from First Nations people, individuals with disabilities, people from diverse cultural and linguistic backgrounds, and those of all ages, identities, and life experiences. Our flexible work policies, employee-led diversity networks, and inclusive career development initiatives reflect our core value, ‘Walk in Different Worlds,’ which drives our D&I mission. If you need any adjustments during the recruitment process, please let us know.

A snapshot of our benefits

• Flexible leave options, including:
  • Flexible public holidays
  • Summer half-days
  • Ability to work from anywhere in the world for up to two weeks per year
  • Dedicated volunteer leave
  • Study leave to support your learning and development

• 12 weeks of paid parental leave available to all parents
• Regular catered staff lunches, plus complimentary breakfast, fruit, and snacks
• Free access to Sonder, a wellbeing and safety app
• Regular in-house and sponsored events to foster connection and engagement
• Learning and development opportunities, including access to internal and external courses
• Annual work-from-home setup allowance to support your remote workspace

What WE value MOST

• Walk In Other Worlds
• Make Uncommon Sense
• Run Towards the Fire (except if there is an actual fire when we run away from it)
• Roll As One
• Be Excellent to Each Other